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Showing posts with label risk containment. Show all posts
Showing posts with label risk containment. Show all posts

Monday, October 22, 2012

Freeware And Free Platforms Won't Be For Long.

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"Free" can be a deadly dependency. The expectation of the continuation of a free service is as disarming as it is addicting. As the author of The Global Futurist Blog, I sift through trending data every day -- but this trend is quite predicable; the social/behavioral model is the crack epidemic in some of the urban areas of the United States. It is an outgrowth of Human Nature (greed), just as it is becoming a fiscal necessity with the recession which has created losses in employment, commerce and even emotional stability. Ironically, "free" can be very, very expensive if you stake your personal or business future upon it.

Yes indeed - Freeware and free platforms won't be for long.

Take a moment and briefly read a post which I put up on one of my "hobby blogs," called The Going Totally Rogue Blog. Dlvr.it just announced that it is going to begin charging for a wonderful feed blending, routing and timing resource which many webmasters, bloggers and project managers had been using for free. I strongly believe that this is a natural trend, and that many of the other free services upon which many businesses have been established will begin charging monthly fees for what we've all taken for granted in creating our business models and in formulating pricing policies for our clients and customers. Those halcyon days will soon be gone.

You'll find this post at http://goingtotallyrogue.blogspot.com/2012/10/free-is-only-temporary-deadly.html

Make your contingency plans without delay.

Douglas E. Castle for The InfoSphere Business Alerts And Intelligence Blog 

p.s. Please keep tabs on Going Totally Rogue. It has the promise of being so politically incorrect, that it might be truthful!





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Financing

Friday, May 25, 2012

Crisis Communications, Protocols And Management - Emergency Planning And Rapid Response

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The proper crisis communications, protocols and management, as well as definitive emergency planning and rapid response actions can mean the difference between life or death for your organization. Not only is it a matter of damage control and mitigation of exposure, but it is a means, if used wisely, to positively exploit the crisis for  a publicity or public relations gain -- that's right: Imagine the power of converting a liability into an educational experience and newsworthy asset!

To successfully handle and triumph over a crisis, your company must have the following pieces in place at all times:

1) An immediate emergency alert system. Sometimes numerical or verbal codes, similar to those used in law enforcement, are excellent to convey a crisis alert.

2) A crisis response team within your ranks -- like a SWAT team.

3) A command and control hierarchy with a separate channel of immediate communications -- text message alerts and the like can be very helpful here, as well as a dedicated crisis conference line or web-conferencing facility.

4) A specific step-by step plan for each type of emergency, by category.

5) A virtual "Situation Room" where you and your SWAT Team can rapidly build a damage control, loss containment and "let's make lemonade out of this lemon" program for immediate effectuation. Make absolutely certain to get these five pieces into position today -- not when a crisis is already upon you.

An article excerpt of interest from the SmartBrief Newsletter follows for your information. When you've finished, please return to this page for a checklist outline of actions that you should take for crisis planning, damage control and risk/loss containment. We'll be waiting for you...

How to communicate during a crisis
Drafting a "holding statement" can help to get you through the early parts of dealing with a crisis, Alex Honeysett writes. Such a statement should be simple and it should let interested parties know you are aware of the issue. Once you know more about the problem, you can create more in-depth communications, she writes. "Always be as transparent and honest as possible," she recommends. TheDailyMuse.com (5/23)
####

Some other actionable items should be noted in dealing with a crisis:

1) Vigilance and skill in crisis evasion or intervention is better than having to deal with a full-blown crisis. Have all of your alarm systems in place and be proactively responsive. Be aggressive in acknowledging, communicating and attacking problems before they get the "jump" on you.

2) Advise all affected parties (clients, customers and others) immediately in the event that a crisis might impact them. Tell them what to expect, what you are doing, and they they will be rewarded (discounts, coupons, free servicing, gifts....whatever!) for their patience and loyal patronage.

3) When your crisis is over, maximize PR and social media with a story about how you triumphed, and praise and thanks all of the parties who helped you in the "successful collaborative effort." Example: "Had it not been for the faith, support and creative input of our clients, we could not have come through this bit of turbulence so smoothly. Our [name your company] clients are one of our finest sources of intelligence, constructive feedback, and general enthusiasm -- they motivate us to do our best."

You can send this type of announcement out to your email list, and through a very inexpensive NEWS RELEASE. Turn what might have been a possible defeat into a stunning victory. Everyone loves a Human Interest story. 

Two recommended resources for blasting your News Release to achieve maximum results are listed below. It's a good idea to use two services, and send releases out (each with a slightly different slant, two weeks apart:

PR WEB and eRELEASES

Douglas E. Castle for The InfoSphere Business Alerts And Intelligence Blog 



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Sunday, February 19, 2012

Eliminating A Physical Paper Trail

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The printed documents and correspondence which your organization generates and then chooses to dispose of can be a fabulous source of intelligence for your competitors, for overly-zealous government agencies, perpetrators of identity theft and other dumpster-diving spelunkers.

When you dispose of any printed or written internal company materials, here is the suggested means of doing so properly.

1) Always use an industrial-grade cross-cutting paper shredder, to produce the smallest possible pieces. Do not ever skimp on quality paper shredding equipment -- and do not ever hire a service to remove documents and shred them for you, or to remove the shredded material from your offices or large dumpsters in bags -- you must do this yourself;

2) Once papers are thoroughly shredded, be certain (like an experienced bartender mixing a cocktail), to thoroughly shake the shredded material in the shredder's receptacle container in order to further distribute it and randomize it;

3) The well-mixed contents of the shredder container should be poured in roughly equal parts into five or more separate rubberized or hard plastic industrial trash bins, You may follow this same procedure with several shredder receptacles filled with scrambled scraps [this does sound a bit like a pet food, doesn't it?].

4) Prepare a solution (take all safety precautions, including wearing rubber gloves, goggles, and being certain that there is plenty of ventilation) comprised of one part 3% hydrogen peroxide solution, one part aqueous ammonia [the type used for household cleaning] and eight parts water. Don't inhale it (it smells rather horrible), touch or taste it. Simply pour a bit of this wonderful solution randomly over the load of shreds in each trash bin -- the idea is just to have it moisten some of the shreds -- you do not need to drench the shreds in this solution to have it eradicate or obscure a great deal of the print (laser printer and other types) on many random shreds. A less-effective but easier alternative to this approach is to take any form of inexpensive hairspray and thoroughly drench the top of each pile of shreds. Allow some time for the liquid to pour down and penetrate the pile.

5) Dispose of your garbage with a smile. Be certain to dispose of it legally, in the most environmentally-friendly way. Be a good corporate citizen!

HINT: It is generally most effective to conduct this type of routine shredding one every week or two (depending upon your production of shred-worthy printed waste in order to make a better-obscured blend of mixed shreddings.

While this sounds like a bit of an effort, it has become a standard function of any information-sensitive business and should be taken seriously. You would be amazed at the lengths that some resourceful parties will go through in order to reconstruct a shredded document, piece by piece. The object of the above five-step protocol is to make this reassembly impossibly difficult.

Douglas E. Castle for InfoSphere Business Alerts And Intel


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Saturday, October 8, 2011

Bank Of America: Criminal Intent

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Bank of America's demonstration of unmitigated greed, selfishness and a total lack of regard for customers and depositors speaks of more than the inevitable feeding frenzy before a colossal economic fall -- it sets the tone for uncontrollable lawlessness amongst the amoral and faceless institutions which were the beneficiaries of the US Government bailout...they were institutions deemed by the Fed, the Treasury and all of the "pundits" and academicians responsible for making economic policy as "too big to fail."

These are the institutions that were rewarded for their unprecedented cupidity, negligence and out-and-out fraud. They helped to precipitate a global economic crisis. They were rescued (TARPed, actually). They responded and demonstrated their 'gratitude' by paying out giant bonuses to their highest-ranking executives (i.e., the perpetrators in this pennywise passion play), radically cutting back on credit lines to consumers and businesses, increasing fees and charges on every conceivable service, and with some casual admissions of further accounting adjustments for which they expect the taxpayers to pay.

Either the largest institutions are looting the town while it is burning -- because they have determined to grab what they can while they can prior to the complete collapse of the US economy -- or they are merely taking advantage of a failure on the part of government in general and law enforcement in particular, to investigate, prosecute and actually punish both these fiduciary entities (corporately) and the individuals (personally) who continue to derive the greatest benefit from this crime spree.

Neither motive bodes well for consumers or businesses.

Actionable Items:

Forget the rhetoric. Forget about the moral implications. Forget about your natural inclination toward loyalty and tradition. The smartest businesses will methodically take their deposits and their credit relationships out of B of A and place them into a varied portfolio of smaller, geographically-diversified financial institutions.

Hedge your bet against this runaway train by diversifying and reducing your critical dependencies. This is sensible risk mitigation, as well as an opportunity to discover the potential of new financial relationships. While I do not offer professional financial, investment or advice, I do offer my opinion as a reasonable businessperson.

Diversify away, methodically, in reasonable increments and within the next year at most, from any institutions which have been labelled as "too big to fail." They are, at best, insatiably greedy, and at worst, pathologically criminal, with knowledge and intent. And they have given more than an adequate warning to all. Other giants will follow in the footsteps of Bank Of America. They will not appeased.

You might explore credit unions, asset-based lenders, leasing companies, and other non-bank sources of capital and credit.

An excerpt of an article from Truthout about B of A's most recent piracy against consumers (debit card access fees?!) follows to help you build up your resolve. Put your politics aside, and think about surviving and thriving.

Douglas E Castle [http://aboutDouglasCastle.blogspot.com]
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Article Excerpt:

It was an extraordinary moment: a United States senator called for a boycott of the Bank of America.

Sen. Dick Durbin (D-Illinois) took to the Senate floor this week to denounce how Bank of America is gouging Americans through excessive charges on debit card "swipe fees."

Debit card swipes, according to the Federal Reserve Bank, cost at most 12 cents to process, but the banks have historically charged, according to Durbin, on average 44 cents to the retailer. On October 1, a new law went into effect that put a ceiling on the swipe fees at about 24 cents. So, the Bank of America and other banks "too big to fail" are still getting at least a 100 percent profit for every debit card transaction, which is crippling some small businesses.

Moreover, the Bank of America represents the greed that is at the heart of Wall Street by not being content with a 100 percent profit. To circumvent the cap on grossly excessive swipe fees, the Bank of America is now going to charge customers $5 a month as a debit card "use fee."

"Bank of America customers, vote with your feet," Durbin urged in outraged reaction to the new "service charge."

"Get the heck out of that bank," Durbin exhorted. "They are overcharging their customers even for this new debit card reform. It is hard to believe that a bank would impose [such a fee] on customers who simply are trying to access their own money on deposit at the Bank of America."

"After helping to drive our economy off the cliff's edge in 2008, Bank of America was happy to accept a $45 billion dollar federal bailout for their stupidity, their greed and their mistakes," the senior senator from Illinois said with disdain. "And it was just as happy to take that money and hand out $3.3 billion dollars in employee bonuses in the same year 2008."

Remember that if you have a savings account - unless you have a ton of money - in many cases you are earning no interest or just pennies, even though the bank is lending out your cash and getting double-digit returns in loan interest.

This is legalized criminal behavior. The New York Police Department is arresting the wrong people down in southern Manhattan. What's going on in the Bank of America and many other New York City financial institutions is the looting of the United States."

Mark Karlin
Editor, BuzzFlash at Truthout
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