Sunday, November 27, 2011

Invest In A Telephone Call

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The Best Investment You Can Make - A Phone Call.

Please see this priceless video about our parents and their children - a circle which must never be broken. . If you cannot hyperlink directly to it, then copy and paste it into your browser.  After you've seen the video (if you can access it, as I hope that you can) come back to this blog. Better yet, view the video after you have taken a moment to read this brief article.

If you are wondering what the relevance of this "soft" topic is to the serious business of InfoSphere Business Alerts and Intelligence, then it is more important for you to read it than anything else you might read today.

As of the date of this article, email is becoming passé, and mobile communications devices are being used for text transmittals in excess of ten times more than they are for voice communications -- and this trend is increasing. We are sending high-speed unilateral 'cable-grams' with increasing frequency, while oral dialogue is on the decline. The nuances of speech, the personality inherent in an individual's manner of speaking, the spontaneity of comments and responses, the interpersonal 'synaptic' communication and innovation that occurs when there is an open, unexpected conversation are being lost.

As the art of full, interpersonal, multidimensional conversation declines, use your telephone to re-personalize relationships and to differentiate yourself, your brand, your message and your company from every other competitor's within your market space. Spontaneous voice-to-voice conversations carry more significance, memorability and impact than any other means of messaging. They also demonstrate a higher regard for the recipient of the call, and convey an element of personal concern which translates to a deeper commitment to reciprocate through the conduct of business.

Make telephone calls and set yourself apart from the herd. Make the recipient reacquire an emotional attachment to you as a Human Being.

You will be taken aback by the video. It is, in large part, about how we tend to lose our perspective and or innermost sense of our place in the greater order of things, and when we then set about to mentor or manage others. Or, even more dangerously, to judge others. Managing and mentoring occasionally require some very tough love -- but when we manage, and when we mentor, we must remember who we are, who taught us, and how (and why) they did it. When we occasionally stop to examine what we are doing, we regain not only our sense of purpose in our mission of shaping the lives of others...we regain our Humanity and our Humility. It reminds of what true connecting is all about.

We are all students, even when we think we are teachers. I dedicate this posting, and the link to which it relates, to Soke Joseph Droual - my martial arts teacher, my friend, and my brother who phones me endlessly (as busy as he may be) just to say "hello." This is the way a man of great accomplishment (Joseph was inducted into the US Martial Arts Hall of Fame several years ago) shows how deeply he cares. Just "checking up" on me? I have come to know better.

In fact, I should pull myself away from this keyboard and call more than ten people who have been trying to reach me, but whom I've been too "busy" to keep in touch with. Maybe you should do the same.

Calling people you love on the telephone, as a key to inner peace, a richer life and a more successful career. In this era of mass emails, media bombardment and quick texting, the sound of your voice, and the time it takes to simply make a telephone call may just make someone's day.

Some expert "coaches" will tell you about time management...but I am not a coach, nor do I provide financial advice to individuals, but I am telling you about the best investment that you can make -- a telephone call to a friend, a family member or a colleague.

By the way, for some more information on Soke Joseph Droual, or "Soke Joe," as his students and friends lovingly call him, visit:

I am proud to call Joe my friend. Now, if you'll excuse me, I'll pick up the telephone and call him.

Thank you.

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by Douglas E Castle

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